Hotel maid changing bed sheet

job ospatar Why do we need quality services in hospitality? How do you keep loyal customers in a restaurant or hotel? It offers quality services!

To provide services means to create value for someone else. We all benefit from services, we simply provide them to ensure our survival.

The basic idea is this: we all come into the world depending on the care and services of others. When we grow up, you people rely on our services.

To provide services means to create value for someone else. We all benefit from services, we simply provide them to ensure our survival.

The basic idea is this: we all come into the world depending on the care and services of others. When we grow up, you people rely on our services.
A good meal in a restaurant, brings loyal customers if they follow the recipe every time, serving and cleaning. The permanent cleanliness in a hotel will be noticed every time, and the clients will return with pleasure every time.

So why offer quality services?

Good services are a must. You could say, like me, why quality services, because services are the reason we are here.
If you are a hotel cleaning company, is your team just looking to get rid of the mess? Or is everyone striving to make the company the preferred provider for such services?
If you are in the first situation, complete your task as soon as possible. If you are in the second situation, offer advice and suggestions, put the furniture back in its original position and maybe even spread a red carpet when the client inspects your work.
The bottom line is that the attitudes, goals, and practices shared by your team characterize the value of the services you provide and define the culture of your services right now.

A culture of superior services is one in which the character and value of the services you offer are found in all areas and especially in the field we are talking about, HoReCa. It raises standards, attitudes and expectations, ennobling the perceptions, practices, processes and products of employees and leaders, colleagues and customers of suppliers, partners, legislators, distributors and entire communities of all those who come into contact and therefore contribute to that culture.
Establishing a culture of superior services is not a destination. It is constantly changing and evolving, being an organic phenomenon in which all people, practices and processes can bring performance to even higher peaks, reaching an even greater potential.
Services are present in all aspects of our lives when we are born.
Loyal customers are more profitable than losing customers, and superior services are essential to keep your best customers.

 

 

 

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